- Jump not working construct 3 drivers#
- Jump not working construct 3 update#
- Jump not working construct 3 windows 10#
- Jump not working construct 3 software#
I have also tried a WD15 dock as well as a USB-C external drive and they work fine, so I know the USB-C port works in both Thunderbolt and regular USB-C mode. I forgot to mention, I tried an older TB16 Thunderbolt dock and it works fine as well (too bad the USB cable on those were so short).
Jump not working construct 3 update#
(And then at one point Dell issued a BIOS update that broke the ability to use USB-C to DP/HDMI adapters with that system, which required a second BIOS update that arrived months later in order to resolve.)Īnd if you're just doing this for testing to simplify your setup, then fair enough, but looking over your post and screenshots, you shouldn't enable Thunderbolt boot support unless you actually need it for something like PXE booting through the dock's Ethernet interface, and you definitely should not set your Thunderbolt port security to No Security. I know the for example had problems running dual 4K 60 Hz displays through a WD19TB for quite a while, even though that was supposed to work. The fact that your firmware is all up to date does not mean it couldn't be a firmware issue.
Jump not working construct 3 software#
WD19TB Not Working WD19TB With Root USB 3.1 Hub DISABLED Root USB 3.1 Hub DISABLED App sees WD19TB with Root USB 3.1 Hub DISABLED Updated TB Software and Any chance you have any other Thunderbolt or even USB-C devices to test, just to rule out a problem with that port on your specific unit? If not or if you've tried that and some other device works fine, then this may be an as yet unresolved firmware interoperability issue that affects that specific combination of system and dock. Has anyone else had this issue where the WD19TB dock does not function correctly on the Latitude 5310? Why is Thunderbolt being ported to Port #1 of the root USB 3.1 xHCI hub when that is an invalid configuration for Thunderbolt operation? Is there a way to force it to always connect to PCI Express Root Port #5 where the actual Thunderbolt bus is located? Is this a bug in the Comet Lake chipset drivers? Would appreciate any help in this matter. Not what you would expect or desire from a $1000 laptop and $200 dock. However, this is unacceptable because disabling the root hub renders the USB ports on the laptop useless. Further, if I disable the root USB hub, then the Thunderbolt dock correctly enumerates to the PCI Express Root Port #5 and works normally. This essentially then creates a hub within a hub which fails and causes the dock to disconnect (Thunderbolt needs its own USB 3.1 hub on the PCI bus to work as it needs PCI Express x4 bandwidth). What I can see is that somehow the dock's Thunderbolt port is being ported under Port #1 of the root USB 3.1 xHCI controller hub as seen in first picture (Realtek Semiconductor PID=F192 is the dock). It is NOT a broken WD19TB dock as it works perfectly on both a Latitude 7390 and Latitude 5290 (both are Thunderbolt enabled).īased on how the PCI bus enumerates the embedded Thunderbolt USB hub on the Latitude 52 (it creates a separate USB 3.1 xHCI controller), my Latitude 5310 seems to act different. So this is NOT a firmware issue as all firmwares are up to date. Updated laptop BIOS, Thunderbolt frmware, and WD19TB dock firmware (had to use my Latitude 5290 to update the dock since that sees the WD19TB no problem)
Jump not working construct 3 drivers#
Made sure all drivers were loaded using Windows Update and Dell CommandĤ.
Jump not working construct 3 windows 10#
Reinstalled Windows 10 Pro (did this about 5 times, no lie) including all updatesģ. Ensured Thunderbolt and Thunderbolt Boot support are enabled in the BIOS.Ģ. Here is what I have done for troubleshooting:ġ. It shows it is connected, then quickly disconnects within a second. This is verified by keeping open the Thunderbolt Control Center app. When I plug in the dock, the computer makes a sound like it is recognized, then seconds later another sound to indicate the device is being disconnected. Having a problem getting a WD19TB Thunderbolt dock to work on a Dell Latitude 5310 laptop with Windows 10 Pro.
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