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Logitech mouse warranty how to#
Logitech mouse warranty serial number#
Logitech mouse warranty software#

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Logitech mouse warranty how to#

If you need additional information on how to use your e-Label or where your nearest UPS center is located, please visit: įounded in 1993. Drop off your package at a UPS location or contact them to arrange a pickup.Prepare your package (if you don't have the original box, you can use a different one).Click Get Shipping Label in the UPS email and select the option to print the label.Search your inbox for an email with the Subject: UPS Label Delivery sent by UPS Quantum View.The validity of the e-Label is 10 days coming from the agent's email, then 30 days from the time the customer printed it. We will provide you with a prepaid shipping label which can be used to send the item back. Logitech requests some units back for internal testing and for the purpose of improving our products. Why do I need to send the defective item back? We request for pictures on all cosmetic issues to help us better understand the issue and provide the best option for support. Why do I need to provide pictures together with my case number when claiming for a replacement? (For cosmetic issues)

Logitech mouse warranty serial number#

By providing us with the serial number you can avoid spending your time digging up that old receipt. The serial number is the most efficient way for us to help you validate your warranty. Why do I have to provide the serial number? In many cases, troubleshooting will resolve the issue, saving you from an unnecessary replacement. We require troubleshooting to test the functionality of your product and to better assess whether a replacement is necessary. Why does Customer Support require me to troubleshoot? Providing a new product also assures us that you’ll receive a replacement that is in new and working condition. By doing this we can reduce your wait time during the RMA process. In order to better serve our fans, we only provide new warranty replacements. In some countries, an alternative courier might be used. This email normally includes a UPS tracking number. A second email will follow within three business days to confirm your replacement has been processed by our warehouse. If your replacement is approved, you will receive an email confirmation of the approval.

Why is my Tracking Number not recognized?.

How long does it take for my RMA to be delivered?.

When may I expect to receive a response from Logitech?

I returned a defective product to Logitech for a replacement/refund under the warranty, but I did not get a Returned Merchandise Authorization Number (RMA#) from Logitech beforehand.

What is my warranty duration for a purchased spare part?.

Is my warranty valid if I move out of the country in which I purchased my product?.

If the product was a gift, is it still covered under warranty?.

Why do I need to provide a POP for a spare part request?.

What is the warranty for the replacement product?.

Why does shipping take so long, can I get my replacement expedited?.

Will the replacement product be the same as the defective product?.

Why do I need to send the defective item back?.

Why do I need to provide pictures together with my case number when claiming for a replacement? (For cosmetic issues).Why do I have to provide the serial number?.Why does Customer Support require me to troubleshoot?.Extracted from Logitech Website ( Updated: 11:22 PM).